USA Address:
5900 Balcones Drive # 18135 Austin, Texas 78731
Pakistan Address:
Lower Basement, Silk Bank Plaza, Street 36, MPCHS Markaz, E-11/3 Islamabad
Our Services
ASISTANCIA GLOBAL simplifies complex business challenges by providing clients with a suite of integrated Contact Center and BPO solutions using industry-leading technology in a secure environment, competitively priced and continuously optimized to fit your business needs.
1. Customer Service
In today’s competitive business world the actual asset of any company are its satisfied customers. At Asistancia we have experienced teams of customer service representatives who possess all the qualities that are crucial in solving any customer query 24/7.
Provide an experience
that customers Love
With the right partner, customer service outsourcing can build your brand and set you apart from your competitors. Get expert help building the right systems, hiring the best people, and optimizing your processes. The end result? A scalable and world-class customer support team.
Global Contact Center
BENEFITS OF OUTSOURCING TO A CONTACT CENTER
Outsourcing customer service to a contact center increases customer satisfaction by providing faster response times, multilingual support, and improved issue resolution rates. It frees up internal resources, allowing companies to focus on core operations to increase productivity and revenue growth. Leveraging the expertise and resources of a specialized provider can mean access to greater security and technology. For companies looking to expand their global footprint, contact centers can provide multilingual support to serve customers in different regions or countries. Overall, ensuring proper customer support is crucial for maintaining customer loyalty, protecting brand reputation, and driving business growth.
2. Product Technical Support
COMPREHENSIVE & FLEXIBLE PRODUCT TECHNICAL SUPPORT
As businesses continue to rely on technology to streamline operations and increase efficiency, it’s vital to have a reliable Product Technical Support Services team in place. Yet, this can become a costly and time-consuming distraction from your core, income-producing business. It often makes sense to turn the leverage technical support function over to a specialized outsource provider. At Asistancia, we understand the need to become an extension of your brand. And that quality product technical support not only results in first-call resolutions but can win your company fans and brand advocates for life
3. Lead Generation
Lead generation is the most effective way to acquire customers and help B2B sales teams accelerate opportunities. Our approach aims to target new leads and convert them into paying customers. Our lead generation researchers manually identify and attract the right audience while our digital marketing specialists ensure personalization and engagement to secure qualified leads.
Marketing Assistance
You don’t want to spread your core resources on tasks that can be handled by our professional marketing team. We can help you with any marketing assistance you need. Anything from data entry and filtering to ecommerce product and stock management, our back-office marketing solutions options are endless.
4. Sale Support
At Asistancia, our sales support services can help businesses manage their time and resources. Let our experts help with your daily sales and marketing duties. At asistancia agents come with an average experience of 4 years so we can make an impact from day one.
Sales Operations Support
Our agents can support your sales team through their campaigns and operations. Weather you need inbound or outbound sales support, our sales operations support agents have the training and expertise to drive efficiency and productivity as a part of strategic sales process
5. Market Surveys
Design new experiences with expert-led research.
Market Opportunities
Find the white space in your market with everything from market positioning and benchmarking studies to attitudes, habits, and usage studies
Product Launches
From testing initial concepts to honing in on the perfect name and pricing strategy, we’ll do the market research to help your next launch go perfectly.
Brand Studies
From advertising and message testing to understanding the secret sauce that will generate loyalty with your target customers, we’ll design the brand research you need to grow.
6. Data Entry Services
Recorded data is quite essential for critical business operations like preparing invoices and updating databases. The time-consuming process of entering data requires enormous attention to detail and accuracy. We help businesses meet these challenges through our customized data entry support services.
Discover the difference our company can make in your approach to digital document processing. Our data entry services serves clients throughout the United States and abroad by providing them with a skilled, experienced team of highly motivated, seasoned project managers, programmers, and data entry operators. This combination of expertise allows us to more effectively input the necessary data you need to guide your company.
7. HR Services
HR work shouldn’t hold your company back. We bring deep expertise and inspired HR solutions to companies of all types and across a range of industries. Let us help you overcome the HR obstacles in your path with comprehensive service offerings
Asistancia offers a safe and secure staffing platform for ambitious global businesses who are looking to quickly scale up their dream team for their innovative projects. We extend placements across 200+ domains including IT, Finance, E-commerce, Engineering, and Marketing, to name a few. Top industry leaders trust us with their recruitment demands for our intuitive, quick, and seamless hiring process.
8. Web Development
Your website should never hold your business back. We bring modern expertise and innovative web solutions to businesses of every size and industry. From sleek portfolio sites to powerful e-commerce platforms, our goal is to help you establish a strong digital presence that drives results.
We offer safe, secure, and scalable web development solutions tailored to your unique needs. Whether you want to build from scratch or upgrade your existing website, our team covers everything—from front-end design to back-end development, SEO, and performance optimization.
We specialize in developing across 100+ domains including E-commerce, Education, Healthcare, Real Estate, IT, and Corporate Businesses. Leading organizations trust us for our seamless process, quick turnaround, and user-focused designs. With us, you don’t just get a website—you get a powerful tool to grow your business.Ass
9. SEO Specialists
Our SEO specialists help your business get discovered online with proven strategies that improve search rankings, drive organic traffic, and boost visibility. We focus on keyword research, content optimization, technical SEO, and link-building to ensure long-term results that strengthen your digital presence.
We deliver results across industries like E-commerce, Healthcare, Education, Real Estate, and Finance. Businesses trust us because of our data-driven approach, fast execution, and transparent reporting. With us, your brand doesn’t just rank—it leads.
10. Order Taking Specialist
Our order taking specialists ensure your customers enjoy a seamless and hassle-free ordering experience. With excellent communication skills, attention to detail, and a customer-first approach, we handle calls, chats, and online orders with precision—making sure every request is processed quickly and accurately.
We support businesses across industries like E-commerce, Food & Beverage, Retail, and Logistics. By combining professionalism with efficiency, we help you improve customer satisfaction, boost repeat sales, and build long-lasting brand loyalty.
11. Medical Billing Specialists
Our medical billing specialists help healthcare providers streamline their revenue cycle by ensuring accurate claim submissions, timely reimbursements, and reduced denials. With in-depth knowledge of medical codes, insurance policies, and compliance standards, we make sure your billing process runs smoothly and efficiently.
We partner with clinics, hospitals, and private practices to handle billing with precision and confidentiality. By outsourcing your billing needs to our experts, you save time, minimize errors, and maximize revenue—allowing you to focus on delivering quality patient care
Getting Started with Remote team is Easy
Step 1
Sign up and Tell Us About Your Open Positions
Step 2
We Find Qualified Candidates For You
Step 3
You Select & Train New Staff
Step 4
We Handle Payroll, Labor Law, & Taxes
8. Back Office Support
Say goodbye to repetitive work
You want your team members to focus on priorities, but they’re bogged down with repetitive tasks. we got you. That’s why we build high-performing teams that can handle any back-office task. Outsource your back office work to us, so you can get back to your core business.
Benefits of Back Office Outsourcing
Are administrative tasks keeping your internal team from reaching its full potential? Partnering with a third-party business process outsourcer (BPO) like Asistancia can help.
Outsourcing back-office services helps your company thrive, because it frees your team members from administrative duties so they can focus on their primary work. Besides saving time, partnering with a back-office BPO like Asistancia also provides benefits like:
